Job Description
About the role
The successful candidate will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Friday and additional overtime as required. You will have the opportunity to move into a permanent role after the successful completion of a probationary period and pre-employment checks. This role involves working closely with site supervisors - looking after all the administration aspects of claims.
Duties
- Inbound and outbound calls
- Schedule daily bookings
- Confirm and enter job details
- Liaise with Project Managers and site supervisors
- Complete reports, quotes and other ad hoc administrative tasks
- Provide outstanding customer service and strive to achieve targets and KPIs
Skills and experience
- Proven customer service experience in a fast-paced role (insurance or construction i...