Administration Assistant

Job Description Administration Assistant

Reports to: Head of Landscaping Sales. Responsible for: No direct reports.

Job Purpose

To provide efficient and proactive administrative support to the Sales Team, ensuring smooth day‑to‑day operations and excellent customer service within a busy sales environment.

Key Responsibilities General Administration

• Process sales orders, estimates, and related documentation accurately and promptly.
• Maintain and organise electronic and paper filing systems.
• Answer incoming calls to the department, directing them to the appropriate person.
• Provide general administrative support to the sales team, and assisting other teams as needed.

Customer Service

• Support the management and development of customer and supplier relationships.
• Handle queries professionally and assist in resolving issues quickly to maintain strong working relati...