Job Description
Duties and Responsibilities:
Administration & Client Support
- Coordinate onboarding and enrolment processes for clients and stakeholders
- Manage shared inboxes and respond to general enquiries in a timely manner
- Prepare agreements, documentation, and onboarding materials
- Maintain accurate CRM and database records
- Follow up on outstanding documentation, payments, and required information
- Liaise with internal teams to ensure smooth workflow coordination
- Support withdrawals, deferrals, and general administrative updates
- Assist with reporting and compliance-related administration
Accounts & Finance Suppor
- tPrepare and issue invoice
- sAssist with accounts receivable and payment reconciliation
- sMonitor payment plans and follow up on overdue account
- sProcess refunds and maintain financial rec...