Job Description
Randstad is seeking a motivated Product Support Officer to join a critical service delivery provider dedicated to maintaining city safety and infrastructure. This role is vital in providing high-quality, customer-focused business support and correspondence services to help meet essential community objectives.
Your New Role
Based at Eagle Farm, you will facilitate a range of administrative activities for a busy operational team. Your primary focus will be providing a professional interface between customer service areas and field operations.
Key responsibilities include:
Customer Engagement: Responding to service requests and general enquiries while solving problems for internal and external stakeholders.
Operational Support: Creating work orders, preparing quote packages, and ensuring tracking systems are accurately maintained.
Resource Coordination: Assisting with the planning and scheduling of work, i...