Job Description
This luxury safari travel company specializes in creating immersive, high‑end experiences that combine world‑class guest service with sustainability, conservation, and community development. They are looking for an energetic, proactive leader with strong operational, financial, and people management skills, who can deliver exceptional guest experiences while maintaining efficiency and excellence across all areas of the lodge.
Candidate Responsibilities
- Relationship building with staff, guests, governmental departments, the community, the industry (agents and other lodges)
- Corporate Social Responsibility – working with organisations in community development
- Business efficiencies – cost control, local produce, quality of product
- HR structure – maintaining and ensuring that policies and procedures are adhered to
- Product development on guest experience – lodge, food, game experience, all guest touch points
- Regu...