Job Description
Required Skills & Experience
Must-Haves
:- 1+ year of experience in a manufacturing environment (administrative or support capacity
)- Strong customer service skills with ability to handle difficult conversations professionally (especially with unionized field teams
)- Experience working with ERP systems (SAP preferred or similar
)- Ability to read, interpret, and work with technical documentation/blueprints (can be trained but aptitude required
)- Strong organizational and reporting skills (tracking claims, generating reports, identifying anomalies
)- Professional communication and polish when engaging with field teams and internal stakeholder
s- Proactive problem-solving mindset and eagerness to lear
n
Nice to Have Skills & Experien
ce
Exposure to or support of engineering teams or proces
sesPrior experience working with claims management systems (CMT or simil