Job Description
Description
Overview
Rutland Housing Authority is seeking a Customer Service Specialist to serve as the first point of contact for residents and applicants while supporting day-to-day office operations. This is a fast-paced, administrative role requiring strong organization, attention to detail, and a customer-first mindset.
Benefits
+ Health, Dental & Life Insurance
+ Retirement Plan
+ Paid Time Off
+ Tuition Reimbursement
+ Professional Development Assistance
Key Responsibilities
+ Manage front desk operations (calls, visitors, inquiries)
+ Process housing applications and maintain accurate records
+ Enter and update data in the system
+ Coordinate tenant communications, notices, and mailings
+ Assist with recertifications and compliance tracking
+ Receive and manage work orders, collaborating with maintenance staff
+ Support gen...
Overview
Rutland Housing Authority is seeking a Customer Service Specialist to serve as the first point of contact for residents and applicants while supporting day-to-day office operations. This is a fast-paced, administrative role requiring strong organization, attention to detail, and a customer-first mindset.
Benefits
+ Health, Dental & Life Insurance
+ Retirement Plan
+ Paid Time Off
+ Tuition Reimbursement
+ Professional Development Assistance
Key Responsibilities
+ Manage front desk operations (calls, visitors, inquiries)
+ Process housing applications and maintain accurate records
+ Enter and update data in the system
+ Coordinate tenant communications, notices, and mailings
+ Assist with recertifications and compliance tracking
+ Receive and manage work orders, collaborating with maintenance staff
+ Support gen...