Job Description
Job Description
Job Description
Please note; this role is based in Wakefield!
We are seeking a reliable and detail-oriented Administrative Assistant to support daily office operations in a fast-paced service industry environment. This role plays a key part in scheduling, customer communication, billing support, and overall coordination between field technicians and management. Experience in the pest control industry is strongly preferred.
Key Responsibilities
- Answer incoming calls, emails, and customer inquiries professionally
- Schedule service appointments and coordinate technician routes
- Support dispatching and daily service logistics
- Maintain accurate customer records, service histories, and documentation
- Assist with invoicing, billing, and payment processing
- Support contract setup, renewals, and customer follow-ups
- Communicate with techn...