Administrative Assistant - Service Industry

We are seeking a reliable and detail-oriented Administrative Assistant to support daily office operations in a fast-paced service industry environment. This role plays a key part in scheduling, customer communication, billing support, and overall coordination between field technicians and management. Answer incoming calls, emails, and customer inquiries professionally

Schedule service appointments and coordinate technician routes

Support dispatching and daily service logistics

Maintain accurate customer records, service histories, and documentation

Assist with invoicing, billing, and payment processing

Support contract setup, renewals, and customer follow-ups

Handle customer concerns and service issues with professionalism

Assist with reports, data entry, and general administrative tasks

 

Previous administrative or office support experience in the service industry

Strong phone etiquette and customer service...