Job Description
Brief Summary
Join a dynamic team where you will play a vital role in supporting the Home Personal Care service through effective administrative management. This position offers the opportunity to engage with clients and various stakeholders while ensuring smooth operations. Responsibilities
Liaise with outsourced partners to enhance service quality and monitor performance metrics. Process and submit Eligibility Assessment forms and related documentation efficiently. Collaborate with partners to provide patient information and aid in scheduling visits. Address client inquiries and concerns, including managing feedback and complaints. Maintain an accurate database of HPC referrals and clients. Ensure billing reports are accurate prior to payment processing. Submit attendance data for service subvention claims using the ILTC portal. Support management in implementing changes to service requirements. Onboard referred clients and complete necessary documentation, including service co...
Join a dynamic team where you will play a vital role in supporting the Home Personal Care service through effective administrative management. This position offers the opportunity to engage with clients and various stakeholders while ensuring smooth operations. Responsibilities
Liaise with outsourced partners to enhance service quality and monitor performance metrics. Process and submit Eligibility Assessment forms and related documentation efficiently. Collaborate with partners to provide patient information and aid in scheduling visits. Address client inquiries and concerns, including managing feedback and complaints. Maintain an accurate database of HPC referrals and clients. Ensure billing reports are accurate prior to payment processing. Submit attendance data for service subvention claims using the ILTC portal. Support management in implementing changes to service requirements. Onboard referred clients and complete necessary documentation, including service co...