Job Description
Job Overview
This position reports to MD, Classics, Essentials and HIC, Greater China and MD, Luxury, Lifestyle, and Grand Hyatt at the regional office in Hong Kong supporting the MDs in their duties from an administrative and coordination perspective with Owners and the Hotels.
Duties & Responsibilities
Acts as a first point of contact for hotels and owners for routine queries, escalating issues to MDs when needed. Must have competency to handle day-to-day communications, conflict resolution and relationship management.Handle administrative arrangements for the MDs and Brand team related to Owner issues.Travel with MD within Greater China to assist with coordination and interpretation where necessary for Owner and Hotel visits.Drafts and sends communications on behalf of the MDs (English and Chinese).Translates communications, converting emails, report and presentations between English and Chinese for owners and h...