Job Description
Responsibilities
- Provide customer service to clients on the general enquiries pertaining to clients’ policies;
- Create and modify client/agent codes and updating of clients’ information in the system;
- Process and issue policies /endorsements;
- Check all policies and endorsements processed;
- Prepare cover letters to attach to policies for dispatch to clients;
- Prepare draft policy clauses and endorsements;
- Responsible for ensuring the accuracy of renewal notices, claims statistics and summary of insurance for review;
- Sort renewal notices and extract policy files for renewals due, prepare claims statistics and summary of insurance;
- Support the maintenance of an effective policy and/or document filing system by ensuring the proper filing endorsement copies faxed by clients are being filed together with office copy;
- Ensure policy jacket’s accuracy and sufficient stocks are in place;
- Other d...