Administrative Support Officer - Foyle

Your newpany

You will be joining a well-established charitable organisation dedicated to supporting individuals who have experienced difficult and often distressing life events. The organisation works in partnership with a range of agencies to deliver high-quality, person-centred services across Northern Ireland.

Your new role

As an Administration & Support Officer, you will play a key role in ensuring the smooth day-to-day running of the service. Acting as a first point of contact, you will handle enquiries with professionalism and empathy, often supporting individuals in sensitive or emotional situations.You will provideprehensive administrative support to the wider team, including managingmunications, maintaining accurate records on case management systems, and supporting service delivery through coordination of appointments, referrals, and documentation.The role also involves:

Managing reception and telephone enquiries in a busy environment