Job Description
What is the opportunity?
Shared Services - Data Service Delivery provides security Masterfile as well as pricing data to RBC I&T core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe and North America. You will be supporting the Europe region, with working hours between 3pm–12am or 4pm–1am. Flexibility is required to support business needs.
What will you do?
- Responsible for global price delivery for North America, Continental European and Asian clients (Global pricing model).
- Responsible for developing the center of excellence, CPS & MDF (future EDM) in Malaysia.
- Support America’s offshore model through CPS & MDF (future EDM).
- Take on a critical role in assisting and facilitating the TOM for DSD Malaysia.
- Accountable for the quality of the services delivered.
- Promote quality client service with a client‑focus and client‑first ...