Job Description
• Manage the reception area and switchboard, maintaining continuous coverage.
• Answer incoming calls promptly and courteously.
• Transfer calls to the required extensions and follow up on missed calls.
• Take and distribute messages to the relevant staff.
• Maintain office security by controlling access to the building.
• Welcome and assist all guests, maintain visitor logs, and coordinate refreshments when required.
• Locate and inform staff of visitors.
• Handle telephonic queries / enquiries.
• Screen and manage telephone calls for Executive Management.
• Manage boardroom bookings and appointments.
• Co-ordinate courier arrangements and attend to incoming mail, packages, and deliveries.
• Adhoc office duties.