Job Description
Job Title: Admission Counselor / Senior Admission Counselor
(Telecounseling)
Organization: Chandigarh University
Location: Gharuan, Mohali, Punjab
Contact Details
Email:
Phone:
Key Responsibilities
1. Telecalling & Lead Management
Make 100+ outbound calls daily to prospective students and parents from assigned databases
Handle inbound inquiries via phone, WhatsApp, and email professionally
Conduct cold calling and ensure consistent follow-ups on leads
Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)
Achieve assigned admission and enrollment targets
2. Admission Counseling
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