Job Description
Make your next big career move by applying as KMC Solutions' next CLIENT ONBOARDING & HYPERCARE MANAGER!
The Client Onboarding & Hypercare Manager is responsible for owning and driving excellence in client onboarding and early-stage account stabilization through a structured 3–6 month hypercare framework.
This role ensures that all new and transitioning clients achieve rapid operational stabilization, high adoption rates, strong stakeholder alignment, and measurable confidence in KMC's services before transitioning to steady-state account management.
The Manager serves as the primary accountability point during onboarding and hypercare, ensuring clear success milestones, proactive risk mitigation, and a seamless transfer to long-term account ownership.
On top of your salary, here are the exciting benefits you can look forward to:
- You'll be interacting with key players such as C-level executive...