Job Description
About the Role
Roku is looking for a Business Automation Analyst to join our expanding Revenue Operations team. This role will focus on supporting and improving internal tooling processes, with a specific focus on our proprietary Order Management System (OMS). The Business Automation Analyst will be responsible for monitoring support channels, analyzing troubleshooting data and contributing to feature development, through user acceptance testing (UAT) and end user training, helping ensure smooth adoption of new features.
This role requires a strong problem-solving mindset, excellent communication skills, and an eagerness to learn. The ideal candidate will be proactive, adaptable, and have a desire to think strategically to drive meaningful change within the organization. They should over-index on ownership, taking initiative and responsibility for their work.
For New York Only - The estimated annual salary for this position is between $83,00...