💼 Full-Time Position

Advice Member Experience Consultant

🏢
MERCER
📍 Australia, New South Wales, Australia
📍
Location
Australia, Australia
📅
Posted
June 03, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are seeking a talented individual to join our Mercer Financial Advice team at Mercer. This role can be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Advice Member Experience Consultant

  • Working in a fast paced dynamic team environment providing general advice to super fund members.
  • Refers members to advice teams as appropriate.

We will count on you to:

  • Triage of intra-fund opportunities to members of superannuation funds administered by Mercer within 2 days of receiving referral;
  • Have broad conversations, which identify member’s financial needs.
  • Meet members advice needs for their superannuation through
    • the provision of General Advice or
    • book them for a meeting with an Intra Fund Adviser or
    • refer members to comprehensive advice teams where they have their needs outside their superannuation met