Job Description
Onsite support for pre-installation, or commissioning survey whenever is necessary.
Inverter Troubleshooting at customer site with detail project understanding and analysis.
Provide telephonic technical support over service line.
Keeping a proper record of customer project information and keep updating as an when it’s needed.
Person should be able to deliver presentation at public conferences on explaining product technical.
Person should able to do competitor analysis and should highlight the key point to sales team.
Person will be responsible for product technical qualification.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment, inverter performance and collect the inverter generation data on regular basis for post project commissioning analysis.
Close communication with customer, to understand customer needs and feedback, for any product improvement.
The ability to remain professional under pressure.
Pers...
Inverter Troubleshooting at customer site with detail project understanding and analysis.
Provide telephonic technical support over service line.
Keeping a proper record of customer project information and keep updating as an when it’s needed.
Person should be able to deliver presentation at public conferences on explaining product technical.
Person should able to do competitor analysis and should highlight the key point to sales team.
Person will be responsible for product technical qualification.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment, inverter performance and collect the inverter generation data on regular basis for post project commissioning analysis.
Close communication with customer, to understand customer needs and feedback, for any product improvement.
The ability to remain professional under pressure.
Pers...