💼 Full-Time Position

After Sales Support

🏢
HARMAN International
📍 Australia, New South Wales, Australia
📍
Location
Australia, Australia
📅
Posted
June 12, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Role:

As an After Sales Support professional, you will be responsible for ensuring customer satisfaction and providing assistance post-purchase. You will work closely with the sales and technical teams to resolve customer inquiries and issues efficiently.

  • Manage customer inquiries and provide timely support.
  • Coordinate with internal teams to resolve product-related issues.
  • Maintain accurate records of customer interactions.
  • Assist in the development of support documentation and FAQs.
  • Identify opportunities for process improvements.

Team Structure: You will be part of a dedicated support team that collaborates with sales, technical, and product teams.


Ideal Profile:

The ideal candidate will possess a blend of technical knowledge and excellent interpersonal skills.

  • Technical skills in product knowledge.
  • Customer service experience.
  • Problem-solving abi...