Job Description
On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time
Job Description
Government Mandated Benefits
The Technical Support staff is responsible for providing after-sales technical assistance to clients. The role involves troubleshooting technical issues, performing basic diagnostics, coordinating with suppliers or service providers, and assisting in warranty and maintenance-related concerns to ensure customer satisfaction.
Key Responsibilities
- Provide after-sales technical assistance and support to clients
- Handle troubleshooting and perform basic diagnostics for reported issues
- Coordinate with suppliers, service providers, or internal teams for technical concerns and repairs
- Prepare and submit service reports after site visits or technical assistance
- Assist in handling warranty claims and maintenance service requests
- Monitor and follow up on ongoing service or repair activities