Job Description
VEGA Chargers specializes in designing and manufacturing fast chargers (DC) for electric vehicles. We strive to create a more sustainable future in mobility by analyzing customer needs and offering flexible, scalable charging solutions from concept to distribution.
What We Are Looking For
We are seeking an experienced Technical Services professional specializing in electric‑vehicle chargers. The ideal candidate is passionate about enhancing the client experience, preventing errors, and closely collaborating with Product and R&D teams.
Responsibilities
Technical Support and Assistance
- Address customer inquiries, technical issues, and troubleshooting needs after purchase, covering hardware, software, or electronic devices.
- Provide support via phone, email, chat, or other channels to resolve customer concerns.
Installation and Configuration
- Install, configure, and update sof...