Job Description
Aftermarket Services Coordinator
The Aftermarket Services Coordinator is responsible for managing the Return Merchandise Authorization (RMA) process for defective or damaged products returned by customers. This role ensures that all returns are processed in a timely and efficient manner, including verifying return requests, coordinating repairs or replacements, and maintaining detailed records. The Aftermarket Services Coordinator works closely with quality control, inventory management, customer service, and production teams to resolve customer issues while ensuring minimal disruption to the manufacturing process.
Who are we?
Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.
Today Ducom...
The Aftermarket Services Coordinator is responsible for managing the Return Merchandise Authorization (RMA) process for defective or damaged products returned by customers. This role ensures that all returns are processed in a timely and efficient manner, including verifying return requests, coordinating repairs or replacements, and maintaining detailed records. The Aftermarket Services Coordinator works closely with quality control, inventory management, customer service, and production teams to resolve customer issues while ensuring minimal disruption to the manufacturing process.
Who are we?
Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.
Today Ducom...