Job Description
Stellantis is seeking an experienced and commercially driven Senior Service Contract Manager to lead Service Contract and Warranty operations across key markets, including Myanmar, Cambodia & Laos.
This regional role is responsible for driving Service Contract growth, improving penetration rates, enhancing customer retention, and ensuring warranty governance in line with Stellantis standards.
Key Responsibilities
- Drive Service Contract revenue, profitability and penetration across assigned markets.
- Develop and enhance Service Contract products for both new and post-warranty vehicles, including EV‑related offerings.
- Partner closely with importers, distributors and dealer networks to improve sales performance and operational effectiveness.
- Monitor warranty performance, compliance and cost management to ensure alignment with Stellantis policies.
- Lead Service Contract marketing initiatives, loyalty programs and c...