Job Description
Job Overview
Euro Motors is seeking an experienced and dedicated Aftersales Manager Service & Parts to join our team. Based in Sitrah, Bahrain, this is a Full-Time position within our expanding automotive division. The ideal candidate will be a strategic leader responsible for driving the performance and profitability of our aftersales departments, ensuring an exceptional standard of customer service.
Responsibilities
* Lead and manage the daily operations of the service and parts departments to achieve business objectives.
* Develop and implement strategies to maximise departmental profitability and revenue streams.
* Ensure the highest level of customer satisfaction is achieved and maintained, personally handling escalated complaints where necessary.
* Recruit, train, and mentor a high-performing aftersales team, fostering a culture of continuous improvement and customer focus.
* Manage parts inventory...