Job Description
Job :
Supervise and coordinate all agency activities and be the guarantor of the achievement of agency objectives and the individual objectives of your team.
Implement and lead your agency's commercial strategy;
Monitor your agency's key performance indicators and develop action plans to achieve the set objectives;
Ensure the development of credit activities as well as financial inclusion products and services, according to the established objectives;
Guarantee quality customer service, and promote a customer-centric culture within the agency;
Ensure good administrative management of the agency and the security of the premises;
Plan work schedules, train staff, and evaluate individual performance;
Ensure compliance with internal procedures and policies at the agencies under your responsibility;
Identify and report potential operational risks to the Agency Grou...