Job Description
Agent, Contact Centre (Employee Benefits)
Job Overview
To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients' queries and dissemination of confidential information. Be the first point of contact for routine clients' queries.
Business Segment
Insurance & Asset Management
Company
Liberty Group Limited
Location
ZA, GP, Johannesburg, 1 Ameshoff Street
Qualifications
Type of Qualification: Diploma
Field of Study: Business Commerce
Experience Required: Service Management, Operations; 3-4 years. Sound knowledge of business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries. Global markets and Personal Bankin...