Job Description
What You Will Do
We are building the next-generation insurance ePOS (electronic Point-of-Sale) experience, a multimodal, multilingual, hyper-personalized chatbot that serves both customers and agents seamlessly across web, mobile, and WhatsApp. As our AI Agent Developer, you will own the end-to-end engineering of this conversational AI, ensuring scalability, autonomy, and continuous self-improvement through analytics-driven insights.
Key Responsibilities- Design and implement scalable, microservice-based chatbot architecture (Python preferred).
- Orchestrate LLM driven dialogue pipelines for multi-language and multi-currency conversations.
- Implement multimodal UX including image, pdf, and voice based (ASR/STT/TTS) interactions.
- Deploy the bot on web and mobile ePOS flows, and WhatsApp Business.
- Enforce PII masking, GDPR/PDPA compliance, and insurance-sector regulations.
- Write robust unit/integration tests, ...