Job Description
*Position Title:* AI Business Analyst / Analista de IA y Automatización *Location:* Guadalajara Jalisco, Hybrid Working Scheme (Providencia Office) *English Advanced* *Summary* This role will support the enterprise adoption of Generative AI, M365 Copilot, and AI-driven analytics capabilities. The Analyst – AI & Analytics will act as a front-line enablement and support resource, helping business users leverage AI tools to accelerate insights and productivity. The position plays a critical role in enabling Hershey’s vision of real-time, self-service, AI-powered decision-making across the enterprise. * Major Duties/Responsibilities: * / 50% AI Enablement & User Support/ • Provide front-line support for M365 Copilot, Power BI Copilot, and AI tools, acting as first responder for user questions and issues * Prompt engineering and effective Copilot usage * Interpreting AI-generated outputs * Using natural language to query enterprise data • Support Copilot adoption across Teams, E...