Job Description
Our client is seeking an ambitious, commercially driven and AI-curious leader to take full ownership of our growing luxury hospitality portfolio.
Responsibilities
Operational Excellence (Luxury Standard)
- Oversee day-to-day operations across UK, South Africa and France
- Ensure five-star service standards remain uncompromised
- Implement scalable systems and SOPs across properties
- Maintain impeccable presentation and service culture
AI-First Operations & Systems (Future-Focused)
- Implement AI tools to streamline operations, guest communication and internal workflows
- Use automation to improve efficiency across housekeeping, bookings and reporting
- Leverage AI-driven analytics to inform pricing and occupancy strategy
- Explore predictive guest insights to personalise experiences
- Continuously evaluate emerging hospitality technologies<...