Job Description
Key Responsibilities
Business Process Automation
- Identify opportunities to improve efficiency across the auto-finance lifecycle, including customer acquisition, application processing, approval workflows, servicing and collections
- Design and implement AI-powered agents and automation solutions to streamline business operations
- Reduce manual effort, improve turnaround time and enhance customer experience through workflow optimization
AI Agent Deployment
- Build and deploy practical AI agents using existing AI models, APIs and automation platforms
- Leverage AI technologies to support customer interactions, information collection, qualification, approval assistance and collections processes
- Continuously monitor and improve agent performance and business impact
Product & Cross-functional Collaboration
- Work closely with business, product and engineering ...