💼 Full-Time Position

AI Strategist, Operations & Customer Service

🏢
Hytech
📍 Singapore, Singapore
📍
Location
Singapore, Singapore
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About Hytech

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.

With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, Dubai and more.


Role Overview

We are hiring a senior AI Strategist to support the transformation of Operations and Customer Service functions,

including Client Support, KYC/onboarding, payments, Risk Operations, and Back Office processes

The role focuses on identifying high-impact opportunities where AI can improve service quality, response efficiency, client...