Job Description
Cape Town, ZA
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
We are seeking a technically skilled, proactive, and detail-oriented AI Systems Administrator to support, maintain, and optimize the infrastructure powering our artificial intelligence and machine learning environments. This role ensures the reliability, scalability, and security of AI systems, models, and related data pipelines bridging the ...