Job Description
Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.
Position Summary
The AI / Agile Project Manager will drive the shift from traditional Agile teams to a hybrid AI Development Lifecycle (AI‑DLC) where AI agents contribute across development and quality processes, and Human‑in‑the‑Loop (HITL) engineers govern their output. Acting as delivery lead, change agent, and AI practitioner, this role adapts delivery rituals, sets governance and review standards, and embeds AI tooling into daily workflows to keep the human layer effective and accoun...