Job Description
Job Description
Job Scope
– Attend to customers’ inquiry
– Prepare and process Air Export booking request
– Arrange for collection of cargo at customers’ premise
– Provide booking confirmation and flight details to customers
– Mange customers’ expectations and complaints
– Correspond with overseas offices on shipment status and inquiries
– Verify invoices from vendor
– Prepare customers’ report
Requirement
– Proficient in using Microsoft Word and Excel
– Able to manage assigned responsibilities independently and deliver work with minimal supervision.
– Ability to communicate effectively in English, both verbally and in writing, to perform job-related duties.
– Able to work efficiently, meet deadlines, and take ownership of assigned tasks.
– Prior work experience in this industry is not required, but will be at advantage
– Candidates with di...