Job Description
Industry: Freight Forwarding MNC Environment
Permanent role (AWS Guaranteed + Variable Performance Bonus)
Responsibilities- Coordinate with destination and customer for shipping instruction
- Booking of flights with procurement team.
- Arrange shipments collection with customers and Traffic Team
- Basic knowledge on cargo commodity as per IATA rules and regulation
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both internal and external stakeholders
- Handle all customers' enquiries timely and effectively
- Work closely with internal operations to meet customer’s requirements
- Ensure compliance with customer’s Standard Operating Procedures
- Ensure all data are updated correctly in system
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements