Job Description
Position
AFR Cross Trade Gateway Controller – Johannesburg, South Africa.
Responsibilities
- Coordinate the day-to-day operations within the airfreight Gateway
- Managing and executing consolidated bookings for local or international moves through the Gateway
- Actively drive & manage consolidation program to optimize product profitability & growth
- Build relationships within the DGF network to promote the DGF Gateway
- Act as primary contact & support network for inquiries related to the Airfreight Gateway
- Ensure good relationships on the day-to-day work with carriers and sub-contractors at country level
- Ensuring accurate tariffs application on all shipments billings.
- Handle customer complaints and enquiries.
- Provide high levels of customer service with a sense of urgency.
- Assist Airfreight Gateway Manager to meet department targets.
- Maintain excellent rel...