Airfreight Import Customer Service Lead

WECRUIT PTE. LTD. is seeking a professional to support the supervision and development of the Airfreight Import Customer Service team in Singapore. The role involves overseeing daily import activities, managing complex customer inquiries, and contributing to process improvement initiatives.

The ideal candidate will ensure compliance with established procedures and service standards while collaborating closely with internal stakeholders. This position requires strong management skills and a commitment to operational excellence.