Airfreight Import Ops Lead - Customer Service

Pasona Singapore Pte. Ltd. is seeking a Customer Service Assistant Manager to lead the Airfreight Import Customer Service team. The successful candidate will oversee import operations, ensuring teamwork and adherence to service standards.

Responsibilities include monitoring import activities, handling customer inquiries, and implementing process improvements. Candidates should have supervisory experience and a solid understanding of airfreight import processes. Knowledge of the Cargowise system is preferred.