Job Description
The Air Freight Operations Executive is responsible for managing the end-to-end air freight process, including export, import, transshipment, and cross-trade shipments. This role ensures timely and accurate documentation, communication, and coordination with stakeholders to facilitate smooth operations.
Key Accountabilities:
Freight Process Management:
- Oversee customer service, documentation, operational processes, execution, procurement, and transportation arrangements.
- Monitor and manage warehouse receiving activities and inventory levels.
Communication:
- Coordinate with customers, co-loaders, overseas offices, agents, transport providers, and vendors.
- Issue pre-alerts and manage shipment pickups, deliveries, and status updates.
Shipment Registration and Documentation:
- Ensure accurate and timely entry and updates of shipment details in the CargoWise system.