Job Description
Job Description
Role Overview
Be the face of a premium airport boutique—owning the full client journey from first greeting to after-sales support. You’ll deliver polished, consistent service, convert high-intent travellers, and build repeat business through strong client relationship management—while keeping daily operations tight and brand standards immaculate.
Key Responsibilities
- Drive sales performance by delivering confident product storytelling, effective needs discovery, and strong closing skills in a fast-paced travel retail environment.
- Deliver exceptional service standards that reflect a premium brand experience—every client, every interaction, every time.
- Build client relationships through proactive outreach and follow-ups (clienteling), capture client preferences, and maintain engagement post-visit.
- Own day-to-day boutique operations, including opening/closi...