Airport Service Excellence Leader

dnata, located in Singapore, is seeking a Customer Service Manager to lead airport customer service operations. The role involves managing frontline staff, ensuring operational efficiency, and maintaining relationships with airline partners. Ideal candidates will have a bachelor's degree and 5–8 years of relevant experience in airport or airline customer service management. Responsibilities also include overseeing compliance with safety standards and driving continuous improvement initiatives. This position offers a dynamic and impactful opportunity to influence customer experience.
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