Job Description
Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work?
Our Emergency Response Center is actively searching for multiple ‘Alarm Operator' to join our Ottawa-based Response Center, coordinating the emergency response for a varied portfolio of clients nationwide.
SHIFT AVAILABILITIES: Evenings: Monday - Sunday; 4pm - 12am EST + Weekend availability a must RESPONSIBILITIES: Use exceptional customer service skills while remaining calm and focused in stressful, high pressure situations, adapting quickly in a dynamic environment Actively listen to caller to summarize key points of information and enter into computer system Actively seek win-win solutions, at all times maintaining professionalism in cases of healthy conflict and in supporting/managing differences of opinion.
REQUIRED QUALIF...