Job Description
Role Summary:
The Transaction Monitoring Quality Control (TM QC) role is responsible for independently reviewing completed transaction monitoring alerts and investigations to validate decision-making, documentation quality, and adherence to client and regulatory standards.
This role focuses on quality assurance, risk assessment, and structured feedback to ensure consistency, accuracy, and regulatory defensibility across transaction monitoring delivery. TM QC professionals act as a key quality gate prior to case closure or escalation.
Key Responsibilities:
As a TM Quality Control professional, you will be responsible for:
- Performing independent quality reviews of completed TM alerts and investigations prior to closure or escalation
- Validating alert disposition decisions (e.g., true hit / false positive) based on risk indicators, transaction behavi...