Job Description
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Key Responsibilities
1) Incident Management and Dispatching (AMS / Dispatcher)
Receive, log, and classify incidents and service requests within the AMS service related to the assigned SAP module (MM or FI or SD).
Perform initial triage to identify incident type, affected process, business impact, and priority.
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