Job Description
Overview
SC Johnson is a fifth-generation family company built on the spirit of our people. We have been leading with purpose for over 130 years, building iconic brands such as Raid®, Glade®, Ziploc® and more. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
About the Role
Reports to the Customer Fulfillment Associate Manager, and accurately and timely receives and processes customer orders for a portfolio of accounts and the resolution of internal and external customer queries.
Key Responsibilities
- Proactive order management and anticipating and solving issues relating to customer orders
- Liaise with customer to coordinate delivery dates based on stock availability / prioritize destinations (during reception windows)
- Day to day liaison between LSP and local country (Sales, Logistics & Finance Departments)
- Escalation of stock allocation and customer serv...