Job Description
A career as a fraud prevention officer at National Bank means you'll use your analytical and decision‑making skills to manage fraud risks on a day‑to‑day basis.
In this role, you'll work jointly with different teams to ensure continuous improvement in performance.
- Answer calls and contact customers.
- Make appropriate decisions to reduce fraud losses.
- Provide insights to help teams continuously improve performance.
- Perform secondary analysis on fraud investigations.
Your team:
The centre is open 24 hours a day, 7 days a week. You will work in a full‑time position of 37.5 hours per week and must be available to work from 7:00 a.m. to midnight, Monday to Sunday.
Prerequisites:
- High school diploma holder.
- Experience in a fraud prevention and detection position, ideally related to payment cards.
- Knowledge of current trends in bank and consumer fraud.
- Experien...