Job Description
**Phillips 66 & YOU - Together we can fuel the future**
Join a high-impact team responsible for monitoring, analyzing, and optimizing the health and performance of global IT infrastructure and applications. As an **Analyst I, Response Center** , you’ll play a critical role in ensuring service continuity, driving process improvements, and supporting both cloud-based and on-premises environments. This position offers the opportunity to collaborate across functions, respond to real-time technical challenges, and contribute to the ongoing evolution of IT operations.
**What You’ll Do**
+ Monitor mission-critical services and infrastructure for end-to-end availability and performance.
+ Analyze and assess IT systems, processes, and infrastructure to identify areas for improvement and recommend solutions.
+ Facilitate and lead support bridges during major outages and service degradations.
+ Provide Level 1 and Level 2 systems administration, including hard...
Join a high-impact team responsible for monitoring, analyzing, and optimizing the health and performance of global IT infrastructure and applications. As an **Analyst I, Response Center** , you’ll play a critical role in ensuring service continuity, driving process improvements, and supporting both cloud-based and on-premises environments. This position offers the opportunity to collaborate across functions, respond to real-time technical challenges, and contribute to the ongoing evolution of IT operations.
**What You’ll Do**
+ Monitor mission-critical services and infrastructure for end-to-end availability and performance.
+ Analyze and assess IT systems, processes, and infrastructure to identify areas for improvement and recommend solutions.
+ Facilitate and lead support bridges during major outages and service degradations.
+ Provide Level 1 and Level 2 systems administration, including hard...