Job Description
Job Description Position Title: Sales Support Analyst Reports to:
VP, Sales Nature & Scope of Position The Sales Support Manager is responsible for providing critical support to Regional Sales Managers across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to focus on customer acquisition and growth, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination. The role requires strong organizational, communication, and problem-solving skills to drive customer satisfaction, operational excellence, and revenue growth. Key Accountabilities Sales Support & Customer Management Assist in managing inbound customer inquiries, ensuring timely and professional responses. Track, monitor, and follow up on sales opportunities, renewals, and contracts. Assist with forecasting, pipeline management, and reporting in CRM (e.g., Salesforce).
Program & Project Management Coor...
VP, Sales Nature & Scope of Position The Sales Support Manager is responsible for providing critical support to Regional Sales Managers across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to focus on customer acquisition and growth, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination. The role requires strong organizational, communication, and problem-solving skills to drive customer satisfaction, operational excellence, and revenue growth. Key Accountabilities Sales Support & Customer Management Assist in managing inbound customer inquiries, ensuring timely and professional responses. Track, monitor, and follow up on sales opportunities, renewals, and contracts. Assist with forecasting, pipeline management, and reporting in CRM (e.g., Salesforce).
Program & Project Management Coor...